Question 1

Where is The Shim Interiors based?

Accepted Answer

The Shim Interiors is based in Bahrain and the website is prepared for both local consultation and online request flows.

Question 2

Are package prices final?

Accepted Answer

Package prices are starting points. Final pricing is confirmed through the studio quotation process.

Question 3

What happens after I submit a request?

Accepted Answer

The portal flow shows review, quotation, approval, invoice, payment, design progress, revisions, and final delivery.

Question 4

Can I request 3D visuals only?

Accepted Answer

Yes. A dedicated 3D Room Design package is included for clients who need visual direction before execution.

Question 5

Are revisions included?

Accepted Answer

Revision counts depend on the selected package and quotation scope.

Question 6

Is online payment connected?

Accepted Answer

Payment can be prepared for BenefitPay QR, Apple Pay, card, Visa, or bank transfer. Apple Pay requires a live payment gateway before money can be captured and settled to the studio bank account.

Question 7

How are files delivered?

Accepted Answer

The portal includes customer-visible file cards for secure project delivery.

Question 8

How long does a design take?

Accepted Answer

Small consultations can be short, while full room or villa packages depend on scope and quotation details.

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